E-postalar üzerinden takibi yapılan anketler, müşterilerden, seyahatleri sırasındaki deneyimlerine dair geri bildirim almanın başlıca dayanak noktası olma özelliğini taşıyor. Aslına bakılırsa, pek çok havayolu ve otel şirketi ile online seyahat…
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